1. Acceptance of the Terms & Conditions

These Terms & Conditions are entered into by and between You and CreatrBusiness, LLC (“Company,” “we,” or “us”). These Terms & Conditions, together with our Privacy Policy, Earnings Disclaimer, and any other policies expressly incorporated by reference (collectively, the “Agreement”), govern your access to and use of www.creatrbusiness.com and memberup.com/creatrlaunch (the “Website”), including any content, functionality, and services offered on or through the Website, whether as a guest or a registered user.

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you must not access or use the Website.

‍

2. Changes to the Terms & Conditions

We may revise and update these Terms & Conditions at our discretion. All changes are effective immediately when posted and apply to all access to and use of the Website. Your continued use of the Website after any changes constitutes acceptance of those changes.

‍

3. Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website and any service or material provided on the Website without notice. We are not liable if any part of the Website is unavailable at any time. You are responsible for ensuring that all persons accessing the Website through your internet connection are aware of these Terms & Conditions and comply with them.

If you are required to provide registration details, you agree to provide accurate and complete information. You must treat your account credentials as confidential and notify us immediately of any unauthorized use. We reserve the right to disable any account at our discretion.

‍

4. Community Guidelines

If you participate in our online courses, coaching programs, or community, you agree to adhere to the following:

• Respectful Conduct: You must not post, share, or distribute any content that is defamatory, obscene, discriminatory, or otherwise harmful.
• No Unauthorized Use of Materials: You may not share, reproduce, or distribute course materials, coaching recordings, or any proprietary content without explicit permission.
• Compliance with Laws: You are responsible for ensuring that your content does not violate intellectual property laws or any applicable regulations.
• Moderation & Enforcement: We reserve the right to remove content, restrict access, or terminate accounts that violate these guidelines.

‍

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including all text, images, software, and design) are owned by CreatrBsuiness LLC or its licensors and are protected by copyright and trademark laws. You may not copy, modify, distribute, or otherwise exploit any content without express written permission from us.

‍

6. Digital Millennium Copyright Act (DMCA)

If you believe that any content on the Website or in our programs infringes your copyright, you may submit a DMCA takedown request to:


CreatrBusiness LLC


Email: support@creatrbusiness.com


Your request must include:

• Identification of the copyrighted work being infringed.
• A statement of good faith belief that use of the content is not authorized.
• Contact details for follow-up.A physical or electronic signature.

We will investigate and take appropriate action, including removing infringing content when necessary.

‍

7. Third-Party Financing & Payment Responsibility

CreatrBusiness LLC may offer customers the option to utilize third-party financing providers, such as Affirm, SplitIt, CoachFinancing, and Klarna, to facilitate payment for products or services. By choosing a third-party financing option, you acknowledge and agree that:


• Independent Agreement: Your financing agreement is solely between you and the third-party provider. CreatrBusiness LLC is not a party to any financing arrangement and does not influence approval, interest rates, repayment terms, or contract conditions.
• Payment Responsibility: You are 100% responsible for all payments, interest, fees, and penalties per your financing provider’s terms. CreatrBusiness LLC is not responsible for late payments, missed payments, or credit impacts.
• No Liability: CreatrBusiness LLC bears no liability for disputes, processing errors, or changes in financing terms. Any financing concerns must be directed to the third-party provider.
• Non-Refundable Transactions: All payments made via third-party financing remain subject to CreatrBusiness LLC’s refund and cancellation policies. Financing approval does not alter your refund eligibility as outlined in our Terms & Conditions.
• Recorded Calls Policy: CreatrBusiness LLC records enrollment calls for quality and training purposes but deletes them 30 days after the student’s program ends. Coaching calls may also be recorded and follow the same deletion schedule.

‍

8. Refund & Pricing Policies

Pricing

All prices for CreatrBusiness LLC  programs and services are subject to change at our discretion.

Refund Policy

Refund eligibility is determined by the terms outlined in your specific program agreement. By purchasing, you acknowledge that refund terms are clearly disclosed and agreed upon before payment.

‍

9. Monitoring & Enforcement

We reserve the right to:

• Suspend or terminate user access at our sole discretion for violating these Terms, engaging in fraud, or harming the integrity of our services.
• Remove or refuse any content posted on the Website that we determine violates our policies.
• Disclose user information if required by law or to protect our business from fraud, security risks, or abuse.
• Pursue legal action against individuals or entities who misuse our services or attempt to harm CreatrBusiness LLC .

By using this Website, you waive any right to seek damages resulting from the enforcement of these policies.

‍

10. Data Retention Policy

CreatrBusiness LLC prioritizes data security and compliance. This Data Retention Policy outlines how we collect, store, and retain client and marketing data related to our coaching programs.

‍

11. Retention Periods

Client Data


• Personal Information (Name, Email, Payment Records): Retained for legal, tax, and transaction purposes as required by law.
• Sales Call Recordings & Notes: Automatically deleted 30 days after last contact.
• Coaching Calls & Client Session Notes: Automatically deleted 30 days after program completion.
• Client Progress Data (Worksheets, Assignments, Feedback): Deleted 30 days after program completion.
• Customer Support Emails: Retained for 30 days post-last interaction, then deleted.

Marketing & Sales Data

• Marketing Leads (Emails, Names, Inquiry Forms, Call Logs): Retained indefinitely for marketing and outreach purposes unless a request for deletion is made.
• Email Correspondence (Non-Sensitive Communication): Retained as necessary for ongoing marketing and engagement.

‍

12. Data Deletion Requests

Clients may request the deletion of personal data at any time, subject to legal and transactional requirements. Requests can be sent to support@creatrbusiness.com.


‍

13. Third-Party Disclosure

We do not sell your personal information. However, we may share information with:


• Service providers for payment processing, hosting, email delivery, and analytics,
• Affiliates and business partners for marketing purposes,
• Legal authorities when required by law or to protect our rights.

Some service providers we work with:

• Stripe & Whop (Payment Processing)
• MemberUp (Course Hosting)
• Calendly & Typeform (Scheduling & Lead Forms)
• Zapier & ActiveCampaign (Automation & Customer Support)

‍

14. Cookies and Tracking Technologies

We use cookies, web beacons, and tracking technologies to enhance your experience. These may collect:


• Preferences and session information,
• Website traffic analytics,
• Advertising data for retargeting.

You can disable cookies via your browser settings.

‍

15. GDPR Compliance (For EEA Residents)

If you are in the European Economic Area (EEA), you have rights under General Data Protection Regulation (GDPR):


• Right to Access: Request copies of your personal data.
• Right to Correction: Request corrections to your data.
• Right to Deletion: Request removal of personal data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Object: Object to marketing communications.
• Right to Data Portability: Request transfer of data to another provider.

To exercise these rights, contact support@creatrbusiness.com.

‍

16. CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have rights to:


• Know what personal data we collect,
• Request deletion of personal data,
• Opt out of data selling (we do not sell data).

California residents can submit requests via support@creatrbusiness.com.

‍

17. Governing Law and Dispute Resolution

This Privacy Policy is governed by Florida law. Any disputes arising from this policy shall be resolved in the courts of Palm Beach County, Florida.

‍

18. Arbitration Clause

At our sole discretion, disputes related to this Privacy Policy may be subject to binding arbitration under the rules of the American Arbitration Association applying Florida law.

‍

19. Contact Us

For questions about these Terms & Conditions, please contact us at support@creatrbusiness.com.